Clear answers, without the runaround.
Learn how to create events, manage tickets, run check-in, and get help from our team.
Frequently asked
The essentials to know before your event goes live.
What is Hegira?
Hegira is an event operations platform for building event pages, managing tickets and attendees, running check-in, and tracking performance from one dashboard.
Do free events have a platform fee?
Free events with up to 250 attendees have no platform fee while the monthly program allocation is available.
How do I create an event?
Create an organizer account, add your event details and ticket types, then review the event page before publishing it.
Does Hegira support on-site check-in?
Yes. Event teams can scan tickets, monitor arrivals in real time, and manage crew access from the dashboard.
Can Hegira support large-scale events?
Yes. For large-scale requirements, Hegira can provide scanner hardware, gates, signage, documentation, and on-site technical support.
How can I contact the Hegira team?
Email support@hegira.com. Include your event name and a short summary so our team can help more quickly.